Yodel is a UK based carrier dedicated to delivering customer satisfaction. It has clearly defined goals around NPS and making improvements to its services. Yodel operates a partnership with Fastway couriers, Guernsey Post and Jersey Post. This allows for the range of delivery options to expand into Ireland the Channel Isles.

The customer-centric carrier strives to provide a reliable service. The award-winning ‘Shopper Survey Program’ is unique to Yodel. Through feedback gathered, it can identify best practices and correct any issues. Yodel works closely with retailers to provide enhancements to their delivery capabilities. A team orientated carrier, they work together to deliver excellent customer service.