5 Golden Rules When Asking Your Customers For Feedback
The benefits of regularly asking your customers for feedback are countless. Not only does it demonstrate that you care about your customers’ opinions, but it
The benefits of regularly asking your customers for feedback are countless. Not only does it demonstrate that you care about your customers’ opinions, but it
The eCommerce industry has experienced exponential growth over the past two years. In the UK alone, online shopping increased five-fold in 2020, and consumers have
While a lot of brands tend to focus on personalising the browsing and purchasing experience, few fully consider the benefits of creating a personalised delivery experience.
If the past couple of years have taught us anything it’s that no one can really predict the future. It wasn’t long ago that experts
The Black Friday 2021 debrief is still underway, with industry experts eager to determine how retailers and brands have fared in the wake of the
It’s a real dilemma for online retailers and brands — on one hand, they genuinely want to make moves towards becoming more sustainable, but pulling
It’s officially crunch time. The Black Friday/Cyber Monday surge is imminent, and as the countdown clock ticks down, there are a lot of final checks
We know that customers want options as far as deliveries go. But where should retailers draw the line? Offer your customers too many shipping options
Deliveries have a major impact on the environment – there are no two ways about it. Over the past few years, we’ve noticed more delivery
Just a few years ago, eCommerce was abuzz with talk of how the future of the industry would be all about same-day deliveries. We’re talking