30 eCommerce customer experience statistics to know in 2022
Good customer experiences happen by design, not by accident. There’s a good reason why many retailers are focusing on improving the overall eCommerce customer experience right
Ecommerce
3 common last mile delivery problems (and how to solve them)
In eCommerce, last mile delivery is often the most make or break component of the entire customer experience. Customer emotion is at its peak when anticipating
5 benefits of managing multiple shipping carriers in one platform
https://youtu.be/g_EThx9AZ9g?si=Vf3rYDV_vhBUT0dw Using multiple shipping carriers to fulfil your orders can bring a host of operational challenges for your warehouse team. Each carrier is different in
Does managing labels slow your order fulfilment speed?
When your business starts dealing with a greater volume of sales, your order fulfilment speed becomes a key success factor. As your volumes increase, marrying
Back to basics: The lowdown on shipping labels
Shipping labels can often present an enormous challenge for retailers. With customs requirements, varying carrier specifications and sheer manpower to contend with, an inefficient labelling
The unique shipping challenges facing the online gift industry
For some shoppers the hustle and bustle of the high street is now more welcome, given the restrictions of the past few years. However, the
How shipping automation can help online retailers reduce costs
Most online retailers will agree that the first quarter of 2022 has been challenging. The chances are that over the past few months you’ve been
April 2022 | The Scurri eCommerce news top 3
Here we are, at the end of another month, so you know what that means…it’s time for us to round up the three biggest eCommerce
Find Scurri at the IMRG Delivery Summit 2022
The IMRG Delivery Summit 2022, both in person and virtual, features a range of presentations and discussions, with insights from the IMRG’s eCommerce market data findings
How to manage negative customer delivery experience
Bad deliveries can happen to even the best retailers. There are countless reasons why a a delivery might not go according to plan. Whatever the