Does the eCommerce shipping solution integrate with your eCommerce platform? 

Ensure that the shipping solution integrates seamlessly with your eCommerce platform. It should be compatible with your website or marketplace to automate order fulfillment, sync shipping information, and provide real-time updates to customers.

Does the eCommerce shipping solution provide a wide range of carriers? 

Check if the shipping solution supports a wide range of shipping carriers. Having multiple carrier options gives you flexibility in choosing the most cost-effective and reliable shipping methods for your products.

Can the eCommerce shipping solution result in cost savings with carriers? 

Evaluate whether the eCommerce shipping solution provides the opportunity to negotiate achieve rates with carriers.

Does the eCommerce shipping solution provide international shipping?

If you plan to ship internationally, verify that the shipping solution supports international shipping and provides the necessary customs documentation and tracking capabilities. It should also offer competitive international shipping rates and integrate with customs authorities, if applicable.

Does the eCommerce shipping solution provide easy label generation? 

Ensure that the solution provides easy label generation and printing for shipments. It should generate shipping labels with all the required information and support different label formats. Additionally, it should provide robust tracking capabilities so that you and your customers can monitor the shipment’s progress.

Does the eCommerce shipping solution provide automation features?

Look for automation features that can streamline your shipping process. This may include batch processing, automated order import, rules-based shipping, and customisable workflows. Automation saves time and reduces the risk of errors during order fulfilment.

Does the eCommerce shipping solution offer a post purchase communications tool?

Consider the customer experience aspect of the shipping solution. It should provide the option to send branded tracking emails, customisable shipping notifications, and order status updates. A positive customer experience throughout the shipping journey can increase customer satisfaction and loyalty.

Does the eCommerce shipping solution provide reporting and analytics?

Evaluate the analytics and reporting capabilities of the shipping solution. It should provide insights into shipping costs, carrier performance, delivery times, and other key metrics. These reports can help you optimize your shipping operations and make data-driven decisions.

Does the eCommerce shipping solution provide growth potential?

Choose a shipping solution that can scale with your business. Consider if it can handle increasing order volumes, support multiple warehouses or fulfillment centers, and integrate with additional systems as your operations expand.

Does the eCommerce shipping solution have a reputation for strong support?

Assess the level of customer support provided by the shipping solution provider. Ensure they offer reliable technical support and have a reputation for resolving issues promptly. Look for reviews or testimonials from existing customers to gauge their satisfaction with the solution and provider.

By carefully considering these factors, you can select an eCommerce shipping solution that aligns with your specific needs, enhances your shipping operations, and delivers a positive experience for both you and your customers.