Last Mile Delivery:

What consumers want in 2023
and how retailers can take control

Scurri has partnered with IMRG to conduct original research surveying 1,000 UK consumers, revealing:

For more insights from the survey, download the full report below.

  • 60% of consumers are attracted to personalised discounts in post-purchase emails
  • 40% of shoppers leave a negative review in the hope it will prompt a retailer reaction
  • Poor customer service prompts over half (53%) of consumers to leave a negative review
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More about Scurri

Post purchase communications

Scurri Track Plus

  • Reduce WISMO queries with branded tracking emails using our new post-purchase communications tool
  • Boost customer loyalty by communicating directly with your customers at a time of high engagement
  • Customise and personalise your messaging to maximise upsell opportunities and boost customer satisfaction
SCURRI TRACK PLUS
Next steps
Warehouse worker using multi-carrier shipping software
Case studies
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Warehouse worker using multi-carrier shipping software
Pain points

Discover how our solutions solve delivery pain points for our customers.

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Our customers
Meet our customers and hear why they choose Scurri as their delivery management platform.
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